Philippines Call Center Information

Focused on providing call center, business process outsourcing, technology, software, website, virtual assistants, and telemarketing services, our mission is to provide high quality customer integrated staffing solutions to our customers. BPO Resources staff are experts at the provisioning of employees and resources in today’s increasingly competitive global market environment. BPO Resources is owned by both [...]

One Global Contact Center, Inc. (OGCCI) is a leading provider of outsourced services and an established member of the American Resort Development Association (ARDA), Direct Marketing Association (DMA) and Call Center Association of the Philippines. We specialize in outbound services such as client generation, telemarketing and sales, appointment setting, and surveys. We also provide high [...]

Philippines is the best outsourcing destination. Firstly, Philippines is the third largest “English Speaking country in the world”. People from Philippines speak clear English in American Accent. Second, the significance of cost advantage compared to having the same level of service in your own country (US Country). This is because of the lower cost structure [...]

The business process outsourcing sector continues to be the country’s sunshine industry, generating more than $7.2 billion in revenues last year, a 19-percent increase from $6.1 billion in 2008. In a presentation at the opening of the 10th e-Services Global Sourcing Conference and Exhibition Monday, Business Processing Association of the Philippines executive director for information [...]

Salmat is a unique Australian owned company that, through strategic use of different communications channels, online technology, demographic insight and detailed data management, engages consumers in cost effective one to one communication on behalf of our clients – individually in small groups or on a mass scale. A few statistics about our business to give [...]

Australian Business Process outsourcing firm Salmat has put up an 800-seat facility at McKinley Hill in Taguig City, the company’s first major investment outside of its home country. In a briefing yesterday, Salmat general manager of strategy Philip Hadcroft said the company had been in the country since 1996, but it was doing mostly transactional [...]

CSS is a global organization with each of its delivery centre playing a strategic role to offer the most optimized support solutions to clients. Over the years we have evolved, refined and mastered a unique ‘OneWorld’ model that integrates business processes, people at different disparate locations, multiple cultures and skill sets into a unified operational [...]