Philippines Call Center Information

CSS is a global organization with each of its delivery centre playing a strategic role to offer the most optimized support solutions to clients. Over the years we have evolved, refined and mastered a unique ‘OneWorld’ model that integrates business processes, people at different disparate locations, multiple cultures and skill sets into a unified operational [...]

BPO listing temporarily suspended.

AICOM® (ey-kom) Corporation is a Top-100 Global Outsourcing company that provides diversified solutions and services by leveraging on our key strength — our Global Knowledge Workforce. From our offshore center in the Philippines to onsite teams in US and Canada, AICOM provides outsourced services in IT and BPO to clients worldwide. We help reduce cost, [...]

We are an American owned and managed telemarketing company with offices in New York City and he Philippines. Our agents are ex-patriat Americans, or college graduates who speak flawless English, without an accent. In addition to meeting our hiring standards, each of our agents must complete an intensive training course. Once trained, each agent then [...]

Philippines’ business process outsourcing (BPO) industry will likely grow by a faster 30%-35% this year from about 20% last year, on the back of expansion to provinces and increasing focus on high-value services, an official of the Commission on Information and Communications Technology (CICT) said yesterday. Speaking in a forum organized by the University of [...]

UST Global, a leading provider of end-to-end IT, BPO services and solutions, will expand its Philippine workforce by hiring 1,000 recruits. Over the next few years, UST expects to increase the number of its workers at the IT services and BPO center to over 5,000. This reflects the growing demand for the company’s outsourcing services [...]

With the US economy inching towards recovery, the contact center industry is seeing double digit growth for 2010, largely due to diversification and expansion of major clients abroad. The local industry is expected to finish the year with more than $5 billion in revenues, a growth rate of around 15 percent and beating last year’s [...]