Philippines Call Center Information

Callbox is an Outsourcing Partner providing world-class profit-maximizing customer contact solutions and business processing services. Callbox serves the world’s leading companies in many industries including IT and software, financial and merchant services as well as business and consumer products.

Our team has been providing solutions to global companies for over 15 years. Our mission at Callbox is to provide our clients with the customer contact program that will allow them to achieve growth and increase profitability without sacrificing customer service.

SERVICES

CALLBOX 24/7 CUSTOMER SUPPORT CENTER

Customer Care Services include catalog sales support, receptionist desk, live tech support, product activation services, refund processing, live sales support, internet support, literature fulfillment, messaging services, weekend support services, travel reservation services, conference registration, 24-hour help desk, order-taking, registration packet fulfillment, live chat and subscriber care service among others.

SALES AND MARKETING

Lead generation and qualification require unique skills. Sales reps everywhere prefer to focus on closing sales rather than developing new prospects and exploring sales opportunities thoroughly. We fill the need for you to constantly find new customers and make your business grow. With our exclusive PipelineCRM©, we help you spend more time meeting with qualified prospects rather than looking for them.

ADMINISTRATIVE SERVICES

Callbox provides BPO services such as data processing and IT staffing services that support its clients’ businesses. This enables our clients to concentrate on their key business competencies, while we manage and operate the back office processes. Our team consists of professionals with significant experience in a wide range of business processes and is equipped with appropriate technology to ensure fast and accurate response to your requirements.

Administrative services include business intelligence research, data entry, data processing, data enhancement, database maintenance, record maintenance, HR recruiting and staffing services, offshore programming, account receivable management, application development, accounting and bookkeeping, billing and collection services among others.

CONTACT

Callbox, Inc.
Iloilo Iloilo City
Philippines
Web: www.callboxinc.com