Cevera Technology Group Call Center Info
ABOUT
Since 1996, Cevera has been providing technology and business outsourcing services with our enterprise consulting solutions to Fortune 1000 and Blue Chip companies in the US. Our established delivery model blends on-site, off-site, and offshore capabilities, enabling us to provide a competitive cost structure without compromising quality or security.
As a U.S. based company, we have positioned our development centers in Philippines to bring to bear a large pool of highly skilled, English-speaking IT professionals with which to service clients on a cost basis significantly lower than that of the US or Europe. In addition, we provide 24/7 access, always, made possible by the time difference between North America and Southeast Asia. We have perfected the processes, methodologies and infrastructure needed to overcome the challenges of operating with a project team that spans continents.
Cevera offers the best of both worlds: a highly experienced and mobile domestic technology partner with one of the highest skilled global outsourcing competencies on the planet.
SERVICES
The primary legacy of outsourcing has been the transfer of a process or function, typically a non-core competency, to a partner with an expertise in that area, allowing the enterprise to focus on its core competencies. The primary objectives are two-fold:
- Cost savings on the operation by acquiring services from a team more productive than internal resources (using their expertise; or their ability to leverage infrastructure across multiple clients)
- Improve quality and value of operation by acquiring services from an organization with best practices to manage that business activity.
For technical support and maintenance engagements, we offer a full service methodology that incorporates 1st, 2nd, and 3rd line support, defect resolution, testing/QA, and application monitoring.
CONTACT
RCBC Plaza
22nd Floor, Yuchengco Tower
6819 Ayala Ave. Corner Sen. Gil Puyat Ave.
Makati City, Philippines
Ph: 632 757 4888
Fax: 632 757 7086
Email: info@cevera.com
Website: www.cevera.com
Oct 12th, 2006 at 6:35 am
[...] Cevera Technology Group – Since 1996, Cevera has been providing technology and business outsourcing services with our enterprise consulting solutions to [...]