Dell Starts Second Call Center in the Philippines
Dell opened its second call center in the Philippines on Thursday and disclosed plans to significantly increase its workforce there.
The new center in Quezon City will provide technical support and other services to Dell customers in the U.S. and will initially employ about 200 people. It includes training labs that simulate networked home and office environments, Dell said in a statement.
Its opening comes a year after Dell started up its first call center in the Philippines. The Asian nation is a favored location for call centers because of the high level of English language skills and relatively low wages.
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