e-Eloquenz.com Call Center Info
We are not a software company we’re not a web development company, we are a provider of outsourced call center services. Our private labeled solutions allow you to hire us as your own sales department, technical support representatives or billing department and have us perform services for you and your customers. They won’t be serviced by e-Eloquenz.com, but instead, by those who are working for you under your business name.
e-Eloquenz.com, is a service provider of live web site chat services operating directly on your web site (private labeled so that your customers will never know we are providing you services). In addition we also provide email and voice services to complete the full range of required channels to interact with your customers. We strive to help increase your company’s sales and improve its customer service. Our call center division began providing solutions for companies needing to outsource in early 2003, our staff is well seasoned and has been providing Internet related services since 1997.
e-Eloquenz.com’s sales and support solutions are designed to easily integrate with existing e-Commerce and Customer Relationship Management (CRM) systems or we have the ability to assist you converting to such a system, as the benefits are immeasurable.
Our service portfolio includes a comprehensive, fully integrated set of tools, including collaboration, support automation, order fulfillment and billing services. Clients using our Call Center services benefit from improved first contact resolution rates, decreased incident resolution times and fewer desk side visits. This leads to greater end user productivity and increased overall customer satisfaction.
SERVICES
Outsourcing customer service not only eliminates challenges associated with staffing schedules 24 hour per day (every day of the year), but it also provides all the benefits associated with enhanced customer satisfaction.
e-Eloquenz.com is a provider of support services to Internet Service Providers, web hosting providers. If you’re in the business of providing Internet services, you should talk with us.
Our philosophy of connecting you to your customers is our #1 priority. With over 8 years of on-line Internet experience, we understand the challenges you face as Internet Service Providers assisting your customers.
CONTACT
Casman Bldg
Quezon City, Philippines
Web: www.e-eloquenz.com
