Philippines Call Center Information

We invite you to explore ECHO’s kaleidoscopic opportunities for your company. Join ECHO and reap the benefits from the borderless world brought about by the advancement of our telecommunication technology.

With our inbound and outbound telecommunication system, your company will have access to clientele anywhere, anytime for greater efficiency, cost effectiveness, productivity, growth and profitability.

ECHO’s commitment to excellence and flexible services would meet all the peculiarities of your clientele needs in providing information communication and technology services in order to capture your company’s business opportunities for effective solutions, enhance productivity and deliver greater satisfaction for your highly valued clientele.

Join us in the attainment of our mission and reap benefits and opportunities in the global community.

SERVICES

ECHO’s customer care services are initiated by inbound calls and e-mail from customers with a wide range of answers to questions regarding account billing, changes in services, reservation changes, delivery updates on goods and services, handling of complaint and issue resolution, and general product or service inquiries.

ECHO handles inbound calls from customers regarding product purchasing, service order, travel reservation, telecommunication services, Internet services, and customer product and services. ECHO’s professional personnel are specifically trained to identify opportunities to “up-sale” and “cross-sale” other products and services offered by the clientele.

ECHO has a core of trained and professional personnel to discharge the handling of troubleshooting calls, responding to software and hardware problems, and providing support for Internet service-related problems, managing corporate help desk, and extending warranty and post-warranty support.

CONTACT

JBLCF Compound, M. H. Del Pilar St.
Molo, Iloilo City
Philippines, 5000
Email: sales@echo-services.com
Web: www.echo-services.com