eTelecare Global Solutions Call Center Info

ABOUT

eTelecare Global Solutions has become a leading contact center outsourcer as a direct result of core competencies that meet our client’s business needs for today and tomorrow.
We address your challenges with:

  • Unique strategic insights that streamline operations;
  • Strong, data-driven connections to your customers; and
  • Powerful continuous improvement strategies.

Our staff is dedicated to your program and its success, backed by extensive training, rigorous oversight and a fully-redundant network. eTelecare Global Solutions handles millions of calls each year and our experience will help ensure your program’s success.

Outsourcing with eTelecare Global Solutions will introduce your company and your customers to a new world of quality, value and exceptional customer care.

SERVICES

As an outsourcing leader, eTelecare Global Solutions serves a broad range of industries with an even broader range of programs. Through our unique, value-driven approach, eTelecare Global Solutions has consistently lowered costs on its client programs by an average of 20%, while improving quality and delivering more efficient service.

  • Customer Service & Support
  • Technical Support/Warraty
  • Sales
  • Customer Retention
  • Marketing Surveys and Research

CONTACT

Email: info@etelecare.com
Web: www.etelecare.com

19th and 20th Floors, Citibank Square
#1 E. Rodriguez Jr. Avenue
Eastwood City Cyberpark Bagumbayan,
Quezon City 1110 Philippines
Tel: 63 (2) 916-5670/580-6530
Fax: 63 (2) 916-2200

5th & 6th Floor PIPC Engineering Sciences Building
Asiatown IT Park, Brgy. Apas, Lahug
Cebu City 6000 Philippines
Tel: 63 (32) 411-9030

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