Four Call Center Companies Will Expand in Davao

Four business process outsourcing (BPO) companies have trained their sights on this city for their expansion programs, an official of the city’s information and communication technology association said yesterday.

The companies are the Canada-based Infotech Outsourcing Services, Mustang Technologies, Antech Solutions, and GenTech Software, according to Lizabel Holganza, president of ICT Inc.

Other companies from Australia, Japan, Singapore, Hong Kong and the US have also expressed interest in operating in the city during a gathering in Davao spearheaded by the local ICT last week, said Holganza.

“We have other competitors like Cairo, Egypt, and other Southeast Asian countries that also want to become ICT hubs but we believe we are at an advantage,” she said.

Asked what these companies’ main concerns were, Holganza said: “They want to have an assurance that Davao City is a safe place.”

In a related development, Holganza said plans by ICT to establish a P3-million databank of the industry’s manpower resource has been scrapped in view of a recent tie-up with the government, which is expected to achieve the same thing.

Under the tie-up agreement, the ICT sector will be collaborating with the Department of Labor and Employment for the GMA Jobs program, and with the National Economic Development Authority for the Davao Regional Geographic Information Network. Continue reading here

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