OneWorld Connection Inc. Call Center Info
OneWorld Connection Inc. acquired the facilities and staff of an existing call center in October 2006. The strategy of acquiring an existing entity instead of a green field decrease the time to market by approximately six months. The strategy included investment in new technologies. Current capacity of 330 seats, capable of outbound (telemarketing) and inbound (customer support) clients. It Recently formed a highly experienced management and technical staff, strong training & development program in the pursuit of consistently providing globally competitive outbound/inbound services through quality Contact Center Representatives and continuously upgrading the existing staff with experienced leadership.
Services
- Administrative and Inbound Call Processing
- Outbound Call Processing
The OneWorld Advantage
- Customizable Cost Models
- Presence in Major Call Center Hubs of Asia
- Local Management, Unified Global Operations
- Redundant and Scalable Operations
- Integrated Telco Services and Infrastructure
- Redundant Technology Infrastructure
- High Level of Education and English Proficiency
Contact
OneWorld Connections Inc.
31st Floor Wynsum Corporate Plaza,
Emerald Avenue, Ortigas Center , Pasig City
Trunk line: 7027400
Web: www.oneworldconnections.com
