Resource Solutions, Inc. (RSI)
Resource Solutions, Inc. (RSI) is a dynamic human resources company specializing in learning and development for today’s competitive Philippine business environment.
With its extensive network of trainers and consultants, RSI offers a wide spectrum of training programs customized to meet the specific learning needs of its clients.
RSI’s core team of trainers and management have over a decade of expertise in human resources, outsourcing, business & finance operations, customer care, and sales & account management, enabling them to understand the needs of customers and the challenging environment they operate in.
RSI’s methodology is very practical and highly experiential in its approach. It allows learners to run the learning process, to teach and test each other, and to push one another into improving competencies that translate to productivity. RSI designs programs based on creativity, improvisation, and self-organizing social systems while using a dose of reality as the final performance test.
Training Programs
Leadership and Management Development
- Primordial Leadership
- Emotional Intelligence Workshop
- Fundamentals of Performance Management
- Coaching for Results
Trainer’s Development Program
- Trainer Development Program
Communication Skills
- Hard Core Communication Skills Workshop
- Business Presentation Skills
Hardcore Comm Skills training is designed and developed to bridge the gap between a near hire and a call center agent. We hope to help increase and improve the quality of the available talent pool for our Client Company.
HCS utilizes a very dynamic approach to adult learning. It employs methods that accelerate learning such as: structured games for learning, interactive lecture, peer coaching, learning-by- doing drills, group evaluation, and other innovative approaches. Our consultants are equipped with direct call center and BPO experience.
HCS covers the following:
- English proficiency
- Call center core skills
- Basic computer operations
Participants are guaranteed to improve their key competencies in English, namely: Organization and Structure, Expression, Pronunciation, Grammar & Vocabulary, Listening, Comprehension, Confidence & Assertiveness.
HCS is committed to help turn prospective hires to call center agents, ready to take on the floor.
Contact:
301 Jade Center, Shaw Blvd., Pasig City
Phone: (02) 638-7318
Email: inquiry@rsi-ph.com
Website: www.rsi-ph.com
