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2 Reasons to Choose Philippines to be your Outsourcing Destination

2 Reasons to Choose Philippines to be your Outsourcing Destination

In year 2010, Philippines has been reported to be a top BPO hotspot in the Global market. There are a lot of factors identified contributing to this milestone in Philippine economy. Two of those, top our list of why demand for outsourcing centers in the Philippines continue to rise. 1. LOW RATES: With the economic [...]

Philippine Call Center Revenues Seen Surging to $25B

Philippine Call Center Revenues Seen Surging to $25B

Business process outsourcing (BPO) companies operating in the Philippines will have to innovate and start offering higher-value services to clients if the country is to be able to maximize the industry’s potential for growth in the next five years. Maulik Parekh, president and CEO of SPi Global, said that despite the impressive performance of the [...]

Philippines will be worlds No. 1 BPO Center in 5 years

Philippines will be worlds No. 1 BPO Center in 5 years

The Philippines toppling India as the world’s top destination for offshore business process outsourcing (BPO)? Sen. Miriam Defensor-Santiago thinks so, drawing from a recent visit to India where the industry was supposedly abuzz about the Philippines surging past the South Asian nation in five years. Santiago on Saturday said the prediction was that India would [...]

BPO-IT Revenue Seen Hitting $20B-$25B by 2016

BPO-IT Revenue Seen Hitting $20B-$25B by 2016

Revenue from information technology and business process outsourcing in the country is expected to hit $20 billion by 2016, and may even reach as high as $25 billion with stronger public-private partnership. According to the “IT-BPO Road Map 2011-2016: Driving Global Leadership,” which was presented at the International Outsourcing Summit Tuesday, a $20-billion industry could [...]

Philippines’ Call Center Expects $6.15-B Revenues in 2010

Philippines' Call Center Expects $6.15-B Revenues in 2010

The contact Center Association of the Philippines sees the industry registering $6.15 billion in revenues and generating 64,000 new jobs this year, with growth expected to remain within the 20-percent range over the next 10 years. In an interview on the sidelines of the International Contact Center Conference and Expo 2010 Tuesday, CCAP president Benedict [...]

Convergys Expands in RP with 3,600 New Staff

Convergys Expands in RP with 3,600 New Staff

Business process outsourcing firm Convergys Corp. is expanding five of its 12 sites in the Philippines, driving the need to add at least 3,600 new employees to its 21,000-strong workforce. In a briefing Friday, Convergys Philippines country manager Marife Zamora said the expansion covered the company’s sites at the University of the Philippines-Ayala Land TechnoHub [...]

BPO sector generates $7.2B in revenues

BPO sector generates $7.2B in revenues

The business process outsourcing sector continues to be the country’s sunshine industry, generating more than $7.2 billion in revenues last year, a 19-percent increase from $6.1 billion in 2008. In a presentation at the opening of the 10th e-Services Global Sourcing Conference and Exhibition Monday, Business Processing Association of the Philippines executive director for information [...]