Vertex Solutions, Inc. (Alorica Inc.) Call Center Info

By on October 13th, 2006

ABOUT

Alorica Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.

SERVICES

Alorica’s service solutions are unparalleled in performance and cost by fully integrating solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration and total eBusiness solutions. As a pioneer in revolutionizing customer service operations, Alorica enables its proprietary software, Helix by Alorica®, to automate service management activities in an efficient and cost-effective solution.

Service Offerings

  • Contact Center Services
  • Reverse/Service Logistics
  • Depot Repair
  • Field Service
  • Warranty Support Management
  • Parts Management
  • In-home Integration

CONTACT

33/F Wyunsum Corporate Plaza
Emerald Ave, Ortigas Center
Pasig City 1605 Philippines
Tel: (632) 9143700
Fax: (632) 9143711
web: www.vertexcrm.com, www.alorica.com

Categories: BPO Company
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