Philippines Call Center Information

ABOUT

Western Wats is the leading provider of survey research data collection. We empower decision makers to advance their interests with accurate, timely information. We specialize in quantitative research data collection via live telephone interviewer, automated telephony and the web.

Since 1987, we have been pioneers in data collection. Our proprietary systems have enabled us to remain at the vanguard of technological change. Our expertise and passion about survey research has established Western Wats as the proven partner for the most respected research teams in the world. We equip our clients with the resources for successful survey research – done right . . . right now.

SERVICES

We conduct millions of live telephone based interviews each year. Our CATI Service is where we started 18 years ago and still is a core competency that sets us apart from the rest. We consistently deliver the results you need to make your research project successful. With well over a thousand web-enabled CATI stations and the latest telecommunication technology, we provide the expertise and responsiveness you desire in fielding research studies ranging from small ad hoc studies to large tracking studies involving tens of thousands of interviews.

We have the experience to tackle any survey research situation imaginable. We even have a team of dedicated interviewers, the Wats E.L.I.T.E. (Executive Live Interviewing Team Employee) team to get answers from the most difficult respondents such as doctors, C-level executives and IT professionals. Our interviewers each undergo a comprehensive training curriculum allowing them to conduct mock surveys and receive valuable feedback prior to conducting interviews on behalf of our clients.

CONTACT

Western Wats Phils., Inc
Mactan Economic Zone II
Lapu-Lapu City, Cebu Philippines